GOMO DATA BANK

Award: Gold

Award Year: 2024

Category: Customer Experience

Executive Summary

What if your leftover data could become rewards? That’s the genius behind our invention of ‘Data Bank’—Singapore’s first bank for leftover data. Defying the category norm of giving free data, GOMO focused on creating genuine value for Gen-Z, allowing them to convert unused data into rewards they actually need, like data roaming.

To launch, GOMO sparked a nationwide conversation on data wastage, leveraged influencers, and challenged their competitive spirit with an AR game. This innovative approach redefined GOMO’s customer experience and set a new benchmark in value.

Lead Agency

Publicis Chemistry

Melissa Megan Tee, Senior Account Director

Lena Liew, General Manager

Valerie Wang, Strategy Director

Tracy Ong, Senior Account Manager

Peiling Ho, Executive Creative Director

Su Lin Tan, Creative Director

Nicholas Teo, Associate Creative Director

Nadiah Osman, Senior Social Manager

Alissa Tay, Senior Account Executive

Jerry Tan, Senior Art Director

Cadey Lau, Art Director

Kylyn Tan, Art Director

Jia Xuan Lim, Junior Art Director

Shermin Ang, Copywriter

Glen Foong, Junior Copywriter

Kerina Chan, Project Manager

Publicis Groupe

Barbara Messer, Creative PR Lead, Publicis Groupe, APAC

Client

Singtel

Harish Nambiar, Associate Director, Marketing Communications

Lynette Poh, Head of Marketing Communications

Abigail Ong, Marketing Manager, Marketing Communications

Genevieve Loh, Marketing Associate, Marketing Communications

Angie Ong, Director, Performance & Retail Marketing